发表於: 2019-04-15

职位类别: 长工

行业类别: 资讯科技

 
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Service Delivery for a worldwide well-known IT service company

our client

our client is a multinational corporation that provides IT services, including digital, technology, consulting, and operations services. It is headquartered in Teaneck, New Jersey, United States. Also it is included in the NASDAQ-100 and the S&P 500 indices

Job Specification:

* Portfolio Management- Work closely (hand-in-hand) with Engagement Partner on day-to-day basis to drive delivery and engagement transformation



* - Work closely with Client Partner to enhance business growth and client relationships
* - P&L responsibility
* Business Development Solutioning /Estimation/RFx Supports, Renewal and new business ideas
* Transforming business model (T&M to Managed Service)
* - Supports client services team in achieving account penetration through proactive selling of solutions; leads and promotes follow-on sales
* Delivery Management Transforming delivery model (agile/DevOp, etc.)
* - Sets up and leads engagement structure and governance. Drives synergies across project teams; reviews and improves delivery and operation processes and metrics
* Account Operations Internal conflict management, SAL & Escalation management, Bid vs. Did, Pyramid Rationalization
* - Conducts scope, feasibility and contract review to minimize risks; plans, monitors engagement performance and reviews; and approves delivery estimates and staffing
* Relationship Management
* - Guides team to address client service delivery quality, and manages issues and escalations; Develops client relationships
* People Management
* - Builds and develops strong second line leaders, mentor and coach, performance management

Job Qualifications:

* 15+ years of working experiences in IT
* Solid Program Management or Delivery Management experiences, demonstrated complex project or program management experience.
* Able to communicate with CxO in terms of mindshare or industry advisory
* Solid domain knowledge and industry insight
* Demonstrated people management and leadership
* Excellent communication in English
* Good presentation skills
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立即申请: Delivery Head
参考号码: CN149755

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